ABACUS for Ports and Airports
ANALYSE – UNDERSTAND - IMPROVE
Ports and Airports
Increasing port and airport security has an impact on the flow of passengers through security gates into airside retail and hospitality spaces. As airport design responds to the unique needs of those who travel, one of the biggest changes at airports is the fact that terminals are now becoming diverse urban mixed use environment, created with business capabilities, hospitality facilities, upscale retail, cultural and even healthcare offerings. Many airports are becoming a destination themselves, and not just a transport hub.
Data from Abacus can reveal how many people visit a port or airport without accessing travel services, as well as how passengers flow throughout the site. This, together with identifying areas of high footfall, the speed at which people are able to check-in luggage and pass through security, allows ports and airports to set rents that accurately reflect the value of the retail space available. You can also look at the investments you make in additional retail space and measure the corresponding footfall to these spaces - giving you objective ROI figures.
Get a consistent measure of passenger flow
Delivering real-time information on passenger numbers and movement throughout the airport, our Abacus people counting systems can give you detailed insight for planning staff deployment and scheduling, identifying and predicting passenger congestion, and where to place essential services such as passenger information and sales booths.
Assign staff deployment to demand
By measuring the usage of various facilities throughout the airport, - like ticket sales, check-in, information points, security, and washrooms, you can make sure that staff schedules accurately reflect the demand by passengers. By reducing the time your staff spend where they aren’t required and re-deploying them where they are, you can make cost savings and create a better experience for passengers and other visitors.
- Monitor, manage and improve airline passenger turn times
- Assess luggage check-in speeds for different airlines to increase passenger time in retail areas
- Schedule staff to meet demand and open security and passport control lanes accordingly to reduce queue wait times
- Assess how much time passenger spend in hospitality and retail zones
- Minimize overcrowding by directing passengers to less crowded areas
- Analyse the impact of changes and improvements to the airport.
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